INCLUDES:

• 03 nights accommodation at the selected hotel in Lima
• 03 nights accommodation at the selected hotel in Cusco
• 02 nights accommodation at the selected hotel in the Sacred Valley
• 02 night accommodation at the selected hotel in Puno
• Transfer in and transfer out
• All due taxes
• Bilingual guides in all the above-mentioned tours (spanish/english)
• All the entrance fees to the above-mentioned tours.
• All meals stated in the itinerary
• Train ticket Cusco-Aguas Calientes-Cusco (Vistadome Observatory train)
• Bus ticket Aguas Calientes-Machu Picchu-Aguas Calientes
• Train ticket Cusco – Puno (Titicaca Train)

NOT INCLUDED:

• Domestic and international flights
• Airport taxes
• Fees for excess baggage
• Alcoholic drinks, softdrinks or bottled water
• Personal expenses
• Tips
• Laundry
• National or international personal phone calls
• Not stated meals
• Travel Insurance

PRICES
All rates are expressed in US dollars, per person, based on double occupancy and are subject to change without notice.

ITINERARY
All our itineraries have been very carefully prepared taking your trip’s best operation into account. However, changing the order of some tours or routes might be necessary in some cases. Although these changes occur in few instances, the itinerary details should be taken as a basic guide.

AIR TICKETS
If Colourful Peru oversees buying and issuing local-flight tickets, their prices may vary until the date of the flight’s booking and payment. Furthermore, the airline might change the flight number as well as its departure hour.

Once the flight reservation and payment are made, the latter will not be reimbursable. Changes regarding name, flight, route, trip’s date or cancellations are not allowed.

Hotel reservations that are not part of an organized trip

Cancellations and Reimbursements  

• All reserve cancellations or annulments shall be communicated by email from Monday to Friday. In case the communication is made on Saturday or Sunday, the following Monday will be considered as the date of receipt.
• If the cancellation or annulment is received 31 days before the date of entry to the hotel, the payment is reimbursable discounting administrative expenses.
• If the cancellation or annulment is received between 16 and 30 days before the date of entry to the hotel, Colourful Peru will charge 50% of the total payment as a penalty.
• In case of no-show or if the cancellation or annulment is received 15 days or less before the check-in date, the payment will not be refunded.

Booked trips

Cancellations and Reimbursements

• All reserve cancellations or annulments shall be communicated by email from Monday to Friday, in case the communication is made on Saturday or Sunday, the following Monday will be considered as the date of receipt.
• The email shall have the necessary information to be immediately attended.
• If the cancellation or annulment is received up to 35 days before the booked trip’s start, the payment is reimbursable discounting administrative expenses.
• If the cancellation or annulment is received between 16 and 34 days before the booked trip’s start, Colourful Peru will charge 50% of the total payment as a penalty.
• If the cancellation or annulment is received 15 days or less before booked trip’s start, the payment will not be refunded.
• On rare occasions, some tours can be affected or cancelled by climate conditions, riots, force majeure, etc. which are beyond the control of the airlines, hotels, suppliers or Live Corporation. In those cases, the company will not issue a refund.

(*) Note: some suppliers consider stricter cancellation conditions, consequently, they reserve the right to charge additional fees for other penalties in such cases.

Regarding the Inca Trail: the reserve is subject to its payment and there will not be reimbursements in case of cancellations, moreover, neither name nor date changes are allowed.

During peak season, the company reserves the right to change the cancellation regulations in case the suppliers apply other penalties or make the aforementioned changes.

LIABILITY
Live Corporation carries out your trip’s arrangements, books transfer services, hotel rooms or other travel services required on your behalf, consequently, the company takes no responsibility for the loss of items, flight or tours delays due to events of force majeure, accidents or other events.

Important!
Live Corporation disclaims any liability for medical conditions, pregnancy, mental or physical limitations that might put at risk the health or integrity of the passenger or third parties during the operation of the booked tours or that might jeopardize the trip’s progress. Therefore, the company will not be obliged to any refunds or to address claims regarding the aforementioned reasons, even when there are not noticeable problems in normal circumstances.

Given this, it is important for the passengers to inform the company whether there is any of the aforementioned impediments, so we can offer and suggest suitable services according to the existing limitations.

CLIMATE
The climate in Peru can be divided by zones: the western Andes that has a dry and cold climate in winter and its very rainy during the summer. The rainforest that has a hot, wet and rainy climate and the desert coast with a warm climate without regular rainfall.

Cusco has a mild climate with temperatures that go from 14 ºC to 16ºC with warm days and cold nights. The rainy season is from December to March.

Machu Picchu has a semi-tropical climate with warm days and cold nights. The rainy season is from November to April.

The climate is very cold and dry in Puno. The temperature fluctuates between 5ºC and 8ºC throughout the year. It is sunny during the day and very cold during the night (-10ºC).

The rainy season is from December to March.

The weather doesn’t hold the trip back in general, except when the “El Niño” phenomenon is very aggressive.

TIME ZONE
Peru Time Zone according to Greenwich Mean Time is -5 (GMT -5), same as Bogotá and Mexico throughout the year and same as New York during summer. When it is midday in Peru the hour in the most important cities is:

ALTITUDE
In Cusco: 3,360 meters above sea level
In Machu Picchu: 2,400 meters above sea level
In Puno: 3,860 meters above sea level

WE RECOMMEND

• Windbreaker
• Camera
• Long-sleeve shirt
• T-shirts
• Sweater and jacket
• Repellent
• Trek boots or snickers
• Cap or hat
• Water-resistant clothes
• Sun block

HEALTH
The Peruvian Andes are at high altitudes, so it is necessary to take precautions to avoid altitude sickness or “soroche”. It is important to rest a few hours, to walk slowly and to eat light before beginning any tour. We also recommend drinking coca tea that helps with acclimatization. Even though water is potable in most cities, it is advisable to drink bottled water to avoid any problems.

VISA
To know if you need a visa to enter Peru, please go to the closest consulate since the requirement may vary at any moment. For more information, please go to:

Visa types to enter Peru

LANGUAGE
Peru’s official language is Spanish, which is spoken by 80% of the population. However, there is a large portion of the population that speaks Quechua and Aymara (especially in the Peruvian Andes). Moreover, we can find 55 dialects in the Amazonian rainforest.

ELECTRICAL CURRENT
Electricity in Peru is 220 Volts and 60 Hertz. In some hotels, you may find dual voltage outlets, however, we suggest checking your appliances’ voltage and take precautions by having a power adapter or converter.

PERUVIAN GASTRONOMY
During the last years, the Peruvian gastronomy has become famous because of its variety and exquisiteness. Among the most known dishes you can find the ceviche, a dish made of fish and seafood marinated in lemon juice.

There is a new gastronomy trend in Cusco called “novoandina”. The novoandina cuisine is based on the creation of new dishes using local ingredients such as quinoa, quiwicha, potato, alpaca and trout. This way, we have dishes such as alpaca tenderloin with “quinotto” (risotto made of quinoa instead of rice) or grilled trout with sautéed vegetables and native potatoes.

In Puno, we can also find restaurants offering alpaca tenderloin and trout dishes with local vegetables and native potatoes. The zone’s pizzas also have a great acceptance due to the Andean cheese used in their preparation and the clay oven used to cook them.

Restaurants during your trip:
Cusco: international, local and vegetarian food restaurants.
Aguas Calientes: international and local food restaurants.
Puno: local food restaurants. Taquile only has the basic services.

IMPORTANT
Colourful Peru reserves the right to make any changes without prior notice due to weather conditions, river levels, transport departures or arrivals, etc., to assure a better development of your trip’s operation.