INCLUDES:

• 02 nights at Andean Explorer Luxury trail
• Transfer out and in
• All the entrance fees to the above-mentioned tours.
• All due taxes
• Bilingual guides in all the above-mentioned tours

NOT INCLUDED:

• Domestic and international flights
• Meals
• Fees for excess baggage
• Alcoholic drinks, softdrinks or bottled water
• Personal expenses
• Tips
• National or international personal phone calls
• Not stated meals

NOTE

• Prices are per type of journey, type of cabin and number of persons per cabin, and include the general sales tax. Consider that according to the Peruvian legislation it is mandatory to pay the general sales tax (IGV). Only accommodation costs in Belmond hotels are exempted from paying this tax, all other goods and services do applied.
• All prices are in US dollars.
• There is no different rate between children and adults. Infants (between 0 and 2 years old), will not pay a ticket if during the trip, they occupy the cabin of the adult. Infants and children must travel accompanied by a responsible adult (over 18 years old).
• For claims, general enquiries, requirements to change dates or cabins, please contact us. Any modification must be requested not less than 48 hours before the departure time of the train and is subject to availability of spaces.
• Permitted luggage in cabins should not exceed 05 kg / 11 lbs per passenger. If you need special assistance with your luggage, please contact us, not less than 72 hours before the departure time of the train. Availability is subject to space.
• In case of larger luggage, the train has a luggage storage wagon. We recommend you to carry with you everything you consider necessary for your trip, because access to the luggage storage wagon will be limited.

To be entitled to a refund, the client may only request the cancellation of the trip with at least thirty two (32) days before the departure of the train.

ITINERARY
All our itineraries have been very carefully prepared taking your trip’s best operation into account. However, changing the order of some tours or routes might be necessary in some cases. Although these changes occur in few instances, the itinerary details should be taken as a basic guide.

AIR TICKETS
If Colourful Peru oversees buying and issuing local-flight tickets, their prices may vary until the date of the flight’s booking and payment. Furthermore, the airline might change the flight number as well as its departure hour.

Once the flight reservation and payment are made, the latter will not be reimbursable. Changes regarding name, flight, route, trip’s date or cancellations are not allowed.

Hotel reservations that are not part of an organized trip

Cancellations and Reimbursements  

• All reserve cancellations or annulments shall be communicated by email from Monday to Friday. In case the communication is made on Saturday or Sunday, the following Monday will be considered as the date of receipt.
• If the cancellation or annulment is received 31 days before the date of entry to the hotel, the payment is reimbursable discounting administrative expenses.
• If the cancellation or annulment is received between 16 and 30 days before the date of entry to the hotel, Colourful Peru will charge 50% of the total payment as a penalty.
• In case of no-show or if the cancellation or annulment is received 15 days or less before the check-in date, the payment will not be refunded.

Booked trips

Cancellations and Reimbursements

• All reserve cancellations or annulments shall be communicated by email from Monday to Friday, in case the communication is made on Saturday or Sunday, the following Monday will be considered as the date of receipt.
• The email shall have the necessary information to be immediately attended.
• If the cancellation or annulment is received up to 35 days before the booked trip’s start, the payment is reimbursable discounting administrative expenses.
• If the cancellation or annulment is received between 16 and 34 days before the booked trip’s start, Colourful Peru will charge 50% of the total payment as a penalty.
• If the cancellation or annulment is received 15 days or less before booked trip’s start, the payment will not be refunded.
• On rare occasions, some tours can be affected or cancelled by climate conditions, riots, force majeure, etc. which are beyond the control of the airlines, hotels, suppliers or Live Corporation. In those cases, the company will not issue a refund.

During peak season, the company reserves the right to change the cancellation regulations in case the suppliers apply other penalties or make the aforementioned changes.

LIABILITY
Live Corporation carries out your trip’s arrangements, books transfer services, hotel rooms or other travel services required on your behalf, consequently, the company takes no responsibility for the loss of items, flight or tours delays due to events of force majeure, accidents or other events.

IMPORTANT!
Live Corporation disclaims any liability for medical conditions, pregnancy, mental or physical limitations that might put at risk the health or integrity of the passenger or third parties during the operation of the booked tours or that might jeopardize the trip’s progress. Therefore, the company will not be obliged to any refunds or to address claims regarding the aforementioned reasons, even when there are not noticeable problems in normal circumstances.

Given this, it is important for the passengers to inform the company whether there is any of the aforementioned impediments, so we can offer and suggest suitable services according to the existing limitations.

BUNK BED CABINS

• Smaller en-suite cabins with a bunk bed with day and night configuration
• 2 single beds (upper and lower berth) in night position
• 1 banquette in day position
• Wardrobe
• Shower, washbasin, WC
• 110v/220v shaver socket outlet
• Safe deposit box
• Total area of each compartment:5.5 m2

TWIN BED CABINS

• En-suite cabins with day and night configuration, all lower level
• 2 single beds, side by side in night position
• 1 banquette and 1 seat in day position
• Wardrobe
• Shower, washbasin, WC
• 110v/220v shaver socket outlet
• Safe deposit box
• Total area of each compartment: 7.4 m2

SUITE CABINS

• En-suite cabins with double bed
• Sitting area (2 seats)
• Wardrobe
• Private bathroon with a washbasin, shower and toilet
• Mirror in front of the washbasin
• Coat rack
• 110v/220v shaver socket outlet
• Total area of each compartment: 13.1 m2

CLIMATE
The climate in Peru can be divided by zones: the western Andes that has a dry and cold climate in winter and its very rainy during the summer. The rainforest that has a hot, wet and rainy climate and the desert coast with a warm climate without regular rainfall.

The climate in Arequipa city and the Colca Valley is dry and cold. The temperatures are between 17ºC y 24ºC in the morning and between 2°C and 6°C at night. Arequipa has sunny days and cold nights throughout the year. The rainy season is from December to March. 

Cusco has a mild climate with temperatures that go from 02ºC to 23ºC with warm days and cold nights. The rainy season is from December to March.

The climate is very cold and dry in Puno. The temperature fluctuates between 5ºC and 8ºC throughout the year. It is sunny during the day and very cold during the night (-10ºC).

The rainy season is from December to March.

The weather doesn’t hold the trip back in general, except when the “El Niño” phenomenon is very aggressive. 

TIME ZONE
Peru Time Zone according to Greenwich Mean Time is -5 (GMT -5), same as Bogotá and Mexico throughout the year and same as New York during summer. When it is midday in Peru the hour in the most important cities is:

ALTITUDE
In Arequipa: 2,350 meters above sea level
In Cusco: 3,360 meters above sea level
In Puno: 3,860 meters above sea level

WE RECOMMEND

• Windbreaker
• Camera
• Long-sleeve shirt
• T-shirts
• Sweater and jacket
• Repellent
• Sunscreen
• Trek boots or snickers
• Cap or hat
• Water-resistant clothes

HEALTH
The Peruvian Andes are at high altitudes, so it is necessary to take precautions to avoid altitude sickness or “soroche”. It is important to rest a few hours, to walk slowly and to eat light before beginning any tour. We also recommend drinking coca tea that helps with acclimatization. Even though water is potable in most cities, it is advisable to drink bottled water to avoid any problems.

VISA
To know if you need a visa to enter Peru, please go to the closest consulate since the requirement may vary at any moment. For more information, please go to:

Visa types to enter Peru

LANGUAGE
Peru’s official language is Spanish, which is spoken by 80% of the population. However, there is a large portion of the population that speaks Quechua and Aymara (especially in the Peruvian Andes). Moreover, we can find 55 dialects in the Amazonian rainforest.

ELECTRICAL CURRENT
Electricity in Peru is 220 Volts and 60 Hertz. In some hotels, you may find dual voltage outlets, however, we suggest checking your appliances’ voltage and take precautions by having a power adapter or converter.

PERUVIAN GASTRONOMY
During the last years, the Peruvian gastronomy has become famous because of its variety and exquisiteness. Among the most known dishes you can find the ceviche, a dish made of fish and seafood marinated in lemon juice.

The famous “picanterías” stand out in Arequipa. These are typical restaurants from the past. There, we can find dishes made of cheese, milk and shrimp from the Majes Valley. The best-known dish in Arequipa is the rocoto relleno. The rocoto is a spicy fruit that is stuffed with meat and it is served with potato and cheese.

Other dishes you should try are the ocopa arequipeña, solterito de queso, chupe de camarones and adobo arequipeño (dish made of pork’s meat and chicha de jora). The city’s signature dessert is the queso helado prepared with milk, coconut and cinnamon.

You can try alpaca and trout prepared in several dishes in the Colca Valley

You can drink chicha de jora, a beverage made of fermented corn, and a shot of anisado as a digestive.

There is a new gastronomy trend in Cusco called “novoandina”. The novoandina cuisine is based on the creation of new dishes using local ingredients such as quinoa, quiwicha, potato, alpaca and trout. This way, we have dishes such as alpaca tenderloin with “quinotto” (risotto made of quinoa instead of rice) or grilled trout with sautéed vegetables and native potatoes.

In Puno, we can also find restaurants offering alpaca tenderloin and trout dishes with local vegetables and native potatoes. The zone’s pizzas also have a great acceptance due to the Andean cheese used in their preparation and the clay oven used to cook them.

Restaurants during your trip:
Arequipa: international and local food restaurants.
Cusco: international, local and vegetarian food restaurants.
Puno: local food restaurants. Taquile only has the basic services.

IMPORTANT
Colourful Peru reserves the right to make any changes without prior notice due to weather conditions, river levels, transport departures or arrivals, etc., to assure a better development of your trip’s operation.