Includes:

• Regular airport-hotel-airport transfers
• Accommodation for 3 nights with meal plan according to the selected hotel
• City tour including San Felipe Castle, in regular service
• Visit to Isla del Encanto or San Pedro de Majagua, depending on the selected package category, in regular service.

Not include:

• Domestic or international flights
• Travel or accident insurance
• Airport taxes
• Fees for excess baggage
• Alcoholic beverages, soft drinks, or bottled water
• Personal expenses
• Tips
• Laundry services
• Personal national or international phone calls
• Meals not specified in the package

PRICES
All rates are expressed in US dollars, per person, based on double occupancy and are subject to change without notice.

ITINERARY
All our itineraries have been very carefully prepared taking your trip’s best operation into account. However, changing the order of some tours or routes might be necessary in some cases. Although these changes occur in few instances, the itinerary details should be taken as a basic guide.

AIR TICKETS
If Colourful Peru oversees buying and issuing local-flight tickets, their prices may vary until the date of the flight’s booking and payment. Furthermore, the airline might change the flight number as well as its departure hour.

Once the flight reservation and payment are made, the latter will not be reimbursable. Changes regarding name, flight, route, trip’s date or cancellations are not allowed.

Hotel reservations that are not part of an organized trip

Cancellations and Reimbursements  

• All reserve cancellations or annulments shall be communicated by email from Monday to Friday. In case the communication is made on Saturday or Sunday, the following Monday will be considered as the date of receipt.
• If the cancellation or annulment is received 31 days before the date of entry to the hotel, the payment is reimbursable discounting administrative expenses.
• If the cancellation or annulment is received between 16 and 30 days before the date of entry to the hotel, Colourful Peru will charge 50% of the total payment as a penalty.
• In case of no-show or if the cancellation or annulment is received 15 days or less before the check-in date, the payment will not be refunded.

Booked trips

Cancellations and Reimbursements

• All reserve cancellations or annulments shall be communicated by email from Monday to Friday, in case the communication is made on Saturday or Sunday, the following Monday will be considered as the date of receipt.
• The email shall have the necessary information to be immediately attended.
• If the cancellation or annulment is received up to 35 days before the booked trip’s start, the payment is reimbursable discounting administrative expenses.
• If the cancellation or annulment is received between 16 and 34 days before the booked trip’s start, Colourful Peru will charge 50% of the total payment as a penalty.
• If the cancellation or annulment is received 15 days or less before booked trip’s start, the payment will not be refunded.
• On rare occasions, some tours can be affected or cancelled by climate conditions, riots, force majeure, etc. which are beyond the control of the airlines, hotels, suppliers or Live Corporation. In those cases, the company will not issue a refund.

(*) Note: some suppliers consider stricter cancellation conditions, consequently, they reserve the right to charge additional fees for other penalties in such cases.

Regarding the Inca Trail: the reserve is subject to its payment and there will not be reimbursements in case of cancellations, moreover, neither name nor date changes are allowed.

During peak season, the company reserves the right to change the cancellation regulations in case the suppliers apply other penalties or make the aforementioned changes.

LIABILITY
Live Corporation carries out your trip’s arrangements, books transfer services, hotel rooms or other travel services required on your behalf, consequently, the company takes no responsibility for the loss of items, flight or tours delays due to events of force majeure, accidents or other events.

Important!
Live Corporation disclaims any liability for medical conditions, pregnancy, mental or physical limitations that might put at risk the health or integrity of the passenger or third parties during the operation of the booked tours or that might jeopardize the trip’s progress. Therefore, the company will not be obliged to any refunds or to address claims regarding the aforementioned reasons, even when there are not noticeable problems in normal circumstances.

Given this, it is important for the passengers to inform the company whether there is any of the aforementioned impediments, so we can offer and suggest suitable services according to the existing limitations.

WEATHER

Cartagena de Indias has a warm tropical climate year-round, with temperatures ranging between 24°C and 32°C. The city has two distinct seasons:

• Dry season (December to April) – Ideal for enjoying the sun and beaches.
• Rainy season (May to November) – Rainfall is brief but frequent, mostly in the afternoons. Despite the rain, the weather remains pleasant and rarely disrupts tourist activities.

TIME ZONE

Colombia’s time zone is GMT -5, the same as Peru, Mexico, and New York during daylight savings. When it is noon in Cartagena, the time in other major cities is:

• São Paulo: 2:00 PM
• Frankfurt: 7:00 PM
• New York: 1:00 PM
• London: 6:00 PM
• Hong Kong: 1:00 AM (+1 day)
• Singapore: 1:00 AM (+1 day)

ALTITUDE

Cartagena is at sea level (2 meters above sea level), so no altitude precautions are necessary.

RECOMMENDATIONS

• Lightweight cotton clothing
• Hat or cap
• Sunglasses
• Sunscreen
• Insect repellent
• Swimsuit
• Sandals and comfortable shoes
• Camera
• Umbrella or raincoat (during the rainy season)

HEALTH

Cartagena does not pose altitude-related health risks. However, due to its hot and humid climate, staying hydrated and using sunscreen frequently is highly recommended. While the city’s water is treated, consuming bottled water is advisable to prevent any potential stomach discomfort.

VISA

To check visa requirements for entering Colombia, contact the nearest Colombian consulate, as policies may change. You can also visit the official Ministry of Foreign Affairs website for updated information. 

LANGUAGE

The official language of Colombia is Spanish. In tourist areas like Cartagena, many guides, hotels, and restaurants have staff who speak English.

ELECTRICITY

Colombia operates on 110V and 60Hz. If your electronic devices run on a different voltage, bring an adapter or transformer for safe use.

COLOMBIAN GASTRONOMY

Cartagena’s cuisine reflects its Caribbean, African, and Spanish heritage. Some must-try dishes include:

• Coconut rice
• Fried fish with patacones (plantain chips)
• Sancocho (traditional stew)
• Arepa de huevo (fried corn cake with egg)

Fresh seafood is abundant, and Cartagena-style ceviche, made with lemon, onion, and spices, is a local delicacy. Be sure to try a coconut lemonade or enjoy a cold beer at a colonial terrace overlooking the sea.

Recommended Restaurants:

• Cartagena offers a wide range of Caribbean, international, fusion, and gourmet cuisine. The best dining options can be found in the walled city, Getsemaní, and Bocagrande.